Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

2. Information We Collect

a. Personal Information

• Full name
• Phone number
• Email address
• Pickup and delivery address
• Any information you share while booking a service

b. Usage Data

• IP address
• Browser type
• Device information
• Pages visited on our website

c. Payment Information

• UPI, bank transfer, or other transaction details (We DO NOT store card details.)

3. How We Use Your Information

We use your information for:

• Processing and confirming your bookings
• Providing pickup, delivery and customer support
• Sending booking updates via call/SMS/WhatsApp/email
• Improving our website and services
• Preventing fraud and ensuring service security
• Complying with legal requirements whenever needed

4. Sharing of Information

We do not sell or trade your personal data.

We may share your information only with:

• Verified service partners to complete your booking
• Payment service providers for secure transactions
• Authorities, if legally required

5. Data Storage & Protection

• Your information is stored securely with restricted access.
• We use industry-standard security measures to protect your data.
• No online transmission is 100% secure, so we cannot guarantee absolute security.

6. Cookies & Tracking

Our website may use cookies to:

• Improve your browsing experience
• Analyze website performance
• Remember user preferences

You may disable cookies in your browser settings.

7. Your Rights

You have the right to:

• Request a copy of your information
• Ask us to update or correct your data
• Request deletion of your personal information (unless required for service or legal reasons)

8. External Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

9. Changes to This Policy

We may update this Privacy Policy at any time. The latest version will always be available on our website.

10. Contact Us

If you have any questions, contact us at: